Washington
The five-hour hearing before the House Energy and Commerce Committee proved more tense than a marathon session in the Senate a day earlier. Democrats and Republicans alike repeatedly cut off Zuckerberg, who appeared less composed than he did at the Tuesday hearing. In all, Zuckerberg attended nearly 10 hours of hearings.
Lawmakers once again threatened regulation if Facebook failed to improve its business practices. At one point in the hearing, though, Zuckerberg acknowledged that his own information was compromised as a result of the privacy controversy now looming over his company.
Opening the session, the House panel’s chairman, Rep. Greg Walden, R-Ore., called Facebook an “American success story.” But he added: “While Facebook has certainly grown, I worry it has not matured. I think it is time to ask whether Facebook may have moved too fast and broken too many things.”
Driving lawmakers’ scrutiny is a controversy around Cambridge Analytica, a political consultancy tapped by President Trump’s 2016 campaign that improperly accessed the names, “likes” and other personal information of millions of Facebook users. For the first time, Zuckerberg said that his data was swept up by an app that fed data on 87 million users to Cambridge Analytica.
In the wake of its review of the firm’s activities, Facebook also has acknowledged that malicious actors scraped information from the public profiles of practically its entire base, more than 2 billion users. Such scraping heightens the odds that Facebook could be subject to major fines from the Federal Trade Commission, which is investigating the matter, and it drew sharp rebukes from lawmakers who felt Facebook should have spotted it sooner.
“Facebook knew about this in 2013 and 2015, but you didn’t turn the feature off until Wednesday of last week,” Rep. Ben Ray Lujan, D-N.M. said at one point during the hearing
“This is essentially a tool for these malicious actors to steal a person’s identity and put the finishing touches on it.”
Zuckerberg started the House hearing by repeating the same apology he gave to the Senate a day earlier. “It was my mistake, and I’m sorry. I started Facebook, I run it, and I’m responsible for what happens here,” he told House lawmakers.
Throughout the hearing, Zuckerberg’s demeanor vacillated between calm and frustrated as lawmakers challenged the 33-year-old billionaire on a host of issues.
Rep. G.K. Butterfield, D-N.C., demanded that Zuckerberg improve the company’s hiring practices, pointing out that Facebook had no people of color in its highest executive ranks.
Rep. Joe Barton, R-Texas, meanwhile, pressed Zuckerberg on claims of bias against conservatives in the way his company handles content uploaded by its users.
Rep. David McKinley, R-W.Va., accused Zuckerberg and Facebook for “hurting people” by failing to combat users who try to sell opioids on the site.
“I think there are a number of areas of content we need to do a better job of policing on our service,” Zuckerberg replied.