Marion Umpleby’s review of Northern Stage’s production of “Come from Away” gave an impression entirely different from what we experienced.

It is based on the true story of how people in Gander, Newfoundland, found themselves “hosting” 38 passenger planes from Europe carrying 6,579 passengers and crew that were suddenly ordered to descend on this little town of 10,000 on 9/11.

Umpleby stated that it felt “patronizing” and that it “requires a degree of conflict to raise the stakes and give the audience a reason . . . to think critically about it.” Also that “conflict was conspicuously missing …”

Dunne’s interpretation of this story used her actors, words, and music to do justice to what Gander faced during this event.

We were in Gander on the 10th anniversary of 9/11, and participated in a two-day celebration by the people of Gander as they respectfully honored the event. During our three days in Gander, we interacted with many local people and places mentioned in the play. We met the mayor, visited Gander Airport and the TV station that documented and informed viewers during the 9/11 attacks, and other places that gave us an understanding of Gander’s involvement.

We strongly feel that this play was presented perfectly and that the actors skillfully portrayed the myriad ways that the people of Gander opened their hearts and their homes to the “plane people.” Frankly, we appreciated not having to analyze or deal with trumped-up conflicts we are confronted with every day.

We encourage you to enjoy this heartwarming play, which helps us understand the unselfish and welcoming people of Gander.

Betsey Child and Jim Shibles, Claremont